This beginner-level course is designed to provide learners with the essential skills and knowledge to effectively use Zoom for online communication and collaboration. Participants will gain practical competencies in digital terminologies, Zoom functionalities, organizational SOPs, meeting content preparation, technical troubleshooting, and online etiquette. Relevant across various industries, this course enhances learners’ productivity and communication skills, making them valuable assets in any professional setting. By the end of the course, learners will be proficient in using Zoom, improving their career prospects and opportunities for job advancement in today’s digital workplace.

What you will learn

This course equips learners with the essential skills and knowledge to effectively use Zoom for online communication and collaboration. Learners will be proficient in using Zoom to enhance their productivity and communication in a professional setting, making them valuable assets to their organizations. Wherein, they can:

• Interpret instructions of basic digital terminologies to perform work tasks.
• Use Zoom functions and features to facilitate online communication.
• Follow organisation’s SOP when using Zoom.
• Prepare content for Zoom meeting
• Operate relevant tools and technology to respond to Zoom’s technical issues
• Follow online etiquette when engaging with stakeholders.
• Organise and store information per organisation’s SOP for easy retrieval

Hands-on Training

A worker who can use a video conferencing tool to communicate with stakeholders while maintaining online etiquette and adhering to data privacy regulations.

Course Details

Why train with SSA Academy

• One of the appointed training providers by SkillsFuture Singapore (SSG) for Critical Core Skills (CCS) framework
• Over 35 years of experience in workplace skills training
• Over 15 years of working closely with SSG
• Extensive pool of trainers with wealth of experience
• Customisation of course content to suit organisational needs*
• Won numerous awards for Operational Excellence and Overall Business Performance

Course Fee

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Course Schedule

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